PRINTING SERVICES
Managed Print Services (MPS) is the outsourcing of the management and continual optimization of your document output fleet and related business processes. In short, it’s a way of re-focusing attention on your core business. Leaving print related activities in the hands of Canon, your trusted experts.
- - You Need to deliver long-term savings
- - You Need to change printing habits; reduce overall print volumes
- - You Need to rationalize your suppliers to a single supplier
- - You Need to improve endpoint print security
- - You May not have the time, staff or expertise to effectively manage your print related activity.
Print costs can be as much as 3% of revenue but you can save up to 30% of these costs with effectively managed print services.
Print frequently costs more than it needs:
By entering into partnership with TECNO TECH you have one less thing to worry about the optimal way to print. So you keep on reducing costs and improving productivity even when your business changes.
- - 40% reduction in IT support costs for print, copy, fax, scan, and user issues
- - 52% reduction in print-related Help Desk calls
- - 25% reduction in costs for consumables
- - 20% reduction in costs for print, copy, fax, scan repairs
- - 10% reduction in costs to install, upgrade, print, copy, fax, and scan devices
- - 5% reduction in print, copy, fax, scan equipment costs
MAINTENANCE CONTRACT
By entering into partnership with TECNO TECH you have one less thing to worry about the optimal way to print. So you keep on reducing costs and improving productivity even when your business changes.
TECNO TECH understands that each client’s needs are very uniqe, and hence, we offer a variety of service maintenance contract types to maintain and service the purchased machines. Each service maintenance contract is tailored to individual clients’ requirements. Whether you require an on-site engineer or merely wish to have your office equipment checked on specific dates, no requirement is too big or too small. Hereunder, is a list of the available contract types along with the benefits and services which each contract entails:
On Call Service (OCS)
This type of service is best for clients who don’t have a heavy load of work done on the purchased low-to-mid volume machine, and therefore minimal maintenance service is required to ensure a smooth operation and only when required.
Microsoft Office
- Outlook: Organizing, archiving, backup, calendar
- Excel: Formulas, conditional formatting etc.
- Word: Advice formatting, layouts & printing
- PowerPoint: Transitions, animation, and slideshows
- Recover: We’ll help you recover lost passwords
Regular Contract
Regular Service Contract entails a reduced response time, 1 preventive or corrective visit per month, and a discounted rate on the purchase of spare parts when and if needed. This type of service maintenance contract suits best mid-to-high volume machines, and which are used at their recommended copy of volume.
Internet & Email
- Advice: We will ensure online safety
- Setup: We can create new email addresses & set it up in Outlook, Thunderbird, or any other client
- Fix: We’ll assist with fixing browser errors & crashes, internet connectivity issues, email sending and receiving problems, and boost surfing speed.
